Privacy policy– Shilajit

1. Overview

Welcome to Shilajit (the “Store,” “we,” “our,” or “us”).
We operate this website and online store to offer you premium Himalayan health products and a curated shopping experience (collectively, the “Services”).

Our store is powered by Shopify, which provides the platform that enables us to sell our products and manage transactions securely.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access, use, or make a purchase through our Services.

By using our website, you acknowledge that you have read and understood this policy.

2. Personal Information We Collect

“Personal information” means data that identifies, relates to, or can be linked to you.

Depending on your interactions with us, we may collect the following:

Contact Details: Name, email, phone number, billing/shipping address.
Payment Information: Credit/debit card details, payment confirmation, and related financial data.
Account Information: Username, password, and user preferences (if you create an account).
Transaction Data: Items viewed, added to cart, purchased, or returned.
Communications: Messages, feedback, or inquiries sent to us.
Device & Usage Data: IP address, browser type, device information, and browsing activity.

3. How We Collect Information

We collect personal information from:

Direct interactions (e.g., when you place an order or contact us).
Automatic data collection through cookies and similar tools.
Third-party partners (e.g., Shopify, shipping or payment providers).
Analytics and marketing tools that help us improve your experience.

4. How We Use Personal Information

We use your information to:

Process and fulfill orders, returns, and payments.
Manage your account and customer preferences.
Communicate with you about your orders, support, or promotions.
Improve and personalize your shopping experience.
Detect, prevent, and address fraud or security issues.
Comply with legal obligations.

We may also send you marketing emails or ads about new products and offers — you can unsubscribe at any time.

5. How We Share Information

We may share information with trusted partners when necessary to provide our Services:

Shopify (our hosting and commerce platform).
Payment processors and shipping providers.
Marketing and analytics partners who help us advertise and improve our store.
Legal authorities if required by law or for fraud prevention.

We never sell your personal information.

6. Relationship with Shopify

Our store is hosted by Shopify Inc.
Shopify collects and processes personal information on our behalf to enable secure checkout, fraud protection, and analytics.

For more details on Shopify’s privacy practices, visit:
👉 https://privacy.shopify.com

7. Cookies & Tracking

We use cookies to enhance functionality, analyze traffic, and deliver personalized content.
You can control or disable cookies in your browser settings.

8. Your Rights and Choices

Depending on your region, you may have rights to:

Access or receive a copy of your personal information.
Request correction or deletion of your data.
Object to or restrict certain processing activities.
Withdraw consent or manage marketing preferences.

To exercise these rights, contact us at info@shilajitpure.store.

9. Data Retention & Security

We retain your personal data only as long as necessary for:

Order fulfillment and customer service,
Legal or accounting requirements, or
Fraud prevention.

We apply industry-standard security measures, but no system is completely secure. Please use strong passwords and keep them confidential.

10. Children’s Privacy

Our Services are not directed to minors under the age of majority.
We do not knowingly collect or sell children’s data.

11. International Transfers

Your data may be transferred or stored outside your country, including to servers managed by Shopify in Canada and the United States.
We use approved data-transfer mechanisms (such as Standard Contractual Clauses) to protect your information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.
The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@shilajitpure.store
🏢 Address: Office Saddar, Block 6 Gulshan-e-Iqbal, Karachi, Pakistan